We aim to provide quality products and services, but if you require a refund, please review the following policy:

1. Refund Eligibility

Refunds are only issued for defective, damaged, or incorrect items.

Change of mind is not a valid reason for a refund.

2. Refund Process

Contact our support team within 48 hours of receiving your order.

Provide proof of defect (e.g., photos or videos).

Upon approval, the refund will be processed via bank transfer, store credit, or the original payment method.

3. Refund Timeframe

Bank transfers may take 7-10 working days to reflect in your account.

Store credit refunds are processed within 2 working days.

4. Shipping Costs

Shipping charges are non-refundable, except in cases where the product is faulty or incorrect.