Privacy Policy

Introduction

Welcome to ConceptShop.pk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from ConceptShop.pk (the "Website").

1. Information We Collect

When you interact with our Website, we may collect the following types of information:

a. Personal Information

We collect personal details necessary for order processing and customer support, including:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment providers)

b. Non-Personal Information

We also collect non-personal data to improve user experience and website functionality, such as:

• IP address
• Browser type and version
• Device information
• Cookies and tracking data

2. How We Use Your Information

We use the collected information for the following purposes:

1. To process and fulfill your orders efficiently.
2. To communicate with you regarding purchases, inquiries, or support.
3. To improve our Website, products, and services based on user behavior and feedback.
4. To send promotional offers, newsletters, and marketing communications (you may opt out at any time).
5. To comply with legal obligations and enforce our policies to protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Payment processors, shipping partners, and IT service providers who assist in running our business.
• Legal and Regulatory Authorities: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience. These technologies help us:

• Understand user preferences
• Improve website functionality
• Provide personalized content

You can manage or disable cookies through your browser settings.

6. Your Rights and Choices

• You may access, update, or delete your personal information by contacting us.
• You may opt out of marketing communications by clicking the "unsubscribe" link in our emails.

7. Third-Party Links

Our Website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of these external websites. We encourage users to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 ConceptShop.pk
Email: info@conceptshop.pk